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Appointy Reviews

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Overall Rating

4.0
4 Reviews
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About Appointy

Appointy.com is an online scheduling software that offers a wide range of services. It provides a platform for appointment management that can serve almost any business segment. This includes professionals, service-based local businesses, and mid-large enterprises across multiple industries such as Health & Wellness, Education, Medicine, Fitness and Recreation, Salon & Beauty, Professional Services, Government, and more.

Their software allows customers to book appointments online 24x7, and businesses to manage their appointments, staff schedules, and resources efficiently. They offer features like online booking, calendar scheduler, appointment alerts, multi-channel bookings, no-show protection, staff scheduling & management, and resource scheduling.

Appointy offers different plans to cater to the needs of different businesses. These include a Free plan, Growth plan at USD 19.99 per month, Professional plan at USD 49.99 per month, and Enterprise plan at USD 79.99 per month. Each plan offers different features and services, with the Enterprise plan offering the most comprehensive set of features.

They also offer a 14-day free trial for their paid plans, allowing businesses to try out their services before committing to a plan. The free trial does not require any credit card information to start and can be downgraded to the free plan at the end of the trial if the business does not wish to upgrade.

Overall, Appointy.com provides a comprehensive and flexible solution for businesses looking to streamline their appointment scheduling and management processes.

Appointy Pros & Cons

Pros of Appointy:

  • Ease of Use: Appointy is known for its simplicity and user-friendly interface, making it easy to manage appointments and schedules.
  • Free Version: Offers a free plan with features like unlimited bookings, 1 staff, and 5 services, which is ideal for small businesses and solopreneurs.
  • Customization: Provides extensive customization options, including customizable calendars, booking sequences, and client management rules.
  • Integration: Integrates with various software tools like Square, Zapier, and Google Bookings, enhancing its functionality.
  • Customer Support: Offers excellent customer support, including live chat and quick, professional responses.
  • Automation: Automates appointment booking, reminders, and scheduling processes, saving time and increasing efficiency.
  • Mobile Apps: Available on iOS and Android, allowing clients to manage their appointments on the go.

Cons of Appointy:

  • Limited Marketing Options: Has limited marketing features, which might not be sufficient for businesses looking to promote their services extensively.
  • Interface Improvements: The interface could be improved, especially for desktop users, as it is primarily designed for mobile applications.
  • Payment Restrictions: Only supports PayPal and Authorize.net for payment options, which may not be convenient for all clients.
  • Limited Staff Authorization: The free plan only allows up to 5 staff members, which might be restrictive for larger businesses.
  • Lack of Desktop Support: No desktop application is available, making it less accessible for users who prefer a desktop interface.
  • Inadequate Reporting: Some users have reported inadequate reporting features, which can be a limitation for detailed analytics.
  • Prepayment Requirement: Clients must prepay for appointments, which can be a drawback for those who prefer flexible payment options.

Appointy Coupon & Discount Codes

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Appointy Customer Reviews (4)

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Harrison Duncan
Harrison Duncan
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Sep 16, 2023
Lisa Fruehauf
Lisa Fruehauf
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Sep 14, 2023
Joan Bollman
Joan Bollman
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Sep 14, 2023
Joycelyn Schultz
Joycelyn Schultz
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Sep 12, 2023

Appointy Customer’s Q&A

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Appointy Features and Benefits

Appointy.com is an online scheduling software that offers a range of features and benefits:

Key Features:

  • Online Booking: Allows clients to book appointments via a booking page.
  • Google Bookings: Enables businesses to accept bookings through Google.
  • Website Integration: Seamlessly integrates with your existing website.
  • Social Media Integration: Connects with social media platforms for wider reach.
  • Email and SMS Customization: Personalize communication with clients.
  • Resource Management: Efficiently manage resources and staff.
  • Gift Certificate Creation: Offers the ability to create and sell gift certificates.
  • Zapier Integration: Connects with over 1000 apps for automation.
  • Multiple Payment Gateways: Accepts payments through Stripe, Paypal, and Authorize.NET.

Benefits:

  • Increased Accessibility: Clients can book appointments anytime, anywhere.
  • Reduced No-Shows: Automated reminders help ensure clients remember their appointments.
  • Improved Efficiency: Resource management and automation save time and effort.
  • Enhanced Customer Experience: Personalized communication and easy booking improve client satisfaction.
  • Business Growth: Online and social media presence can help attract new clients.

Appointy Pricing

Appointy offers four pricing plans:

  1. Free Plan:

    • Price: $0 per month
    • Features: 1 staff, 5 services, unlimited bookings, Google Bookings, website integration, Square Payments and Point of Sale, Zapier integration, mobile app, and 100 appointments per month.
  2. Growth Plan:

    • Price: $29.99 per month (billed monthly) or $19.99 per month (billed annually)
    • Features: Everything in the free plan plus unlimited services, live chat and email support, customization, Google calendar sync and iCal feed, and payment acceptance through Stripe, PayPal, and Authorize.net.
  3. Professional Plan:

    • Price: $49.99 per month (billed monthly) or $59.99 per month (billed annually)
    • Features: Everything in the Growth plan plus staff login, gift certificates, resource scheduling, and an optional dedicated relationship manager.
  4. Enterprise Plan:

    • Price: $79.99 per month (billed monthly) or $99.99 per month (billed annually)
    • Features: Multi-location support, everything in the Professional plan plus SMS text customization, dedicated relationship manager, and removal of Appointy branding. Custom development is available at an additional cost.

About appointy.com Payment Method?

Appointy.com offers a variety of payment methods. It allows you to accept on-the-spot payments from your clients right as they’re making bookings with you. This keeps you away from chasing late payments and over-dues. Accepting seamless integrated payments through Appointy keeps your payment records automatically streamlined without you having to record every bit of it manually in your scheduling system. The greatest advantage of online payments is making your revenue flow directly into your account. Bookings become much more convenient for today’s cashless consumers. Once you integrate your payment gateway with Appointy, your payment records stay automatically up-to-date and in-sync with your appointment history in your scheduling system.

In Appointy, you can integrate with popular payment gateways to accept payments directly in your account. Through an integrated payment gateway in Appointy, you can either charge your clients at the time of booking or you can charge them via a POS device at your billing desk. Currently, Appointy allows you to integrate with the following payment gateways: Square Payments, Stripe, Authorize.net, and Paypal.

In Appointy, you have the ability to take complete service cost, fixed advance fee or a percentage of the service cost as pre-payments from your clients at the time of bookings. After integrating your Appointy account with payment gateway(s), you need to first enable pre-payments in Appointy to start accepting payments at the time of bookings. Here, you can select what kind of pre-payments do you want to enable: Charge full-service amount, Charge fixed booking fee, Charge % of service value. Enter the fixed booking fee or the percentage of the service cost that you want to charge.

With Appointy, you can accept payments from your clients at the time of booking. A client will select a service for booking. The selected time-slot will be temporarily blocked for 5 minutes. Appointy forwards the client to the payment gateway for payment. Meanwhile, no one else will be able to book that time-slot. Once the payment is realized, the payment gateway sends a notification to Appointy and the appointment is marked as confirmed.

Appointy FAQs

FAQ

Appointy Alternatives

Here are the top 10 Appointy alternatives based on the search results:

  1. GoReminders - Known for customizable text reminders, automated appointment scheduling, and 2-way texting.
  2. vCita - A marketing-focused CRM that helps service providers manage appointments, payments, and clients.
  3. Acuity Scheduling - Offers customizable calendars, email notifications, and text notifications to manage appointments.
  4. Reservio - Saves time by efficiently managing online bookings with features like in-app calendar and reminders.
  5. TimeTap - A web-based appointment scheduling solution with customizable calendars, email notifications, and text notifications.
  6. Bookedin - Automates scheduling tasks, reduces no-shows, and keeps clients organized with automatic text and email confirmations.
  7. Full Slate - Helps fill up the appointment book quickly with online scheduling and customer management features.
  8. Zoho Bookings - Easy to use for scheduling meetings and managing bookings without double bookings or no-shows.
  9. Jezzam - Simple and beautiful, it manages bookings, scheduling, and reminders with ease, compatible with both desktops and mobile devices.
  10. MocDoc HIMS - Highly recommended for its ease of use, secure data management, and individual login IDs, suitable for hospitals and healthcare services.

These alternatives offer a range of features to manage appointments, scheduling, and customer interactions efficiently.

FAQ

What are some alternatives to Appointy?

Here are some alternatives to Appointy that you might find useful: Doodle, Calendly, Dotcal, Easy!Appointments, MyMeet.io, YouCanBookMe, Setmore, Acuity Scheduling, and Square Appointments. These platforms offer similar features to Appointy and are widely used for scheduling appointments and managing calendars. Please note that the features and pricing may vary across these platforms, so it's recommended to explore each one to find the best fit for your needs.

FAQ

Can I integrate Appointy with my website or social media accounts?

Yes, you can integrate Appointy with your website and social media accounts. Appointy provides an online booking system that you can add to your website. This system is customizable as per your website and offers app integrations with widely-used mediums like payment processors and social media pages. It also allows you to accept payments seamlessly.

Moreover, Appointy connects with social media platforms, including Facebook and Instagram. This feature enables you to offer discounts or special offers to clients, or sell gift certificates. By integrating Appointy with your website and social media accounts, you can enhance the productivity of your business and provide a convenient booking system for your customers.

FAQ

About appointy.com Prices and Cost?

Appointy offers several pricing plans:

  • Free Plan: This plan costs USD 0.00 per month and includes 1 staff, 5 services, and up to 100 appointments per month.
  • Growth Plan: This plan costs USD 19.99 per month when billed annually. It includes all the features of the Free plan plus unlimited services, live chat/email support, Google calendar sync, and advanced booking features.
  • Professional Plan: This plan costs USD 49.99 per month when billed annually. It includes all the features of the Growth plan plus 5 staff, gift certificates, resource scheduling, and optional dedicated relationship manager.
  • Enterprise Plan: This plan costs USD 79.99 per month when billed annually. It includes all the features of the Professional plan plus multi-location support (2 locations included), SMS text customization, removal of Appointy branding, and custom development available at additional cost.

Please note that additional staff can be added at a cost of USD 5 per month for the Growth plan, USD 7.5 per month for the Professional and Enterprise plans. Additional locations can be added at a cost of USD 29.99 per month for the Professional plan and USD 39.99 per month for the Enterprise plan. All plans are subject to fair usage policy.

FAQ

How do I sign up for Appointy?

To sign up for Appointy, follow these steps:

  1. Visit the Appointy website.
  2. Click on the Sign Up Now button.
  3. Fill in the required details.
  4. Click on the Sign Up button to create your account.

Remember, Appointy offers a free plan which is free forever. They also offer paid plans starting at USD 19.99 per month. You can choose the plan that best suits your needs. After signing up, you can offer your clients the convenience of a 24x7 online booking portal, get additional business with a free Google listing, reduce no shows with automatic text/email reminders, and accept credit cards anywhere with Square Payments. Enjoy using Appointy!

FAQ

About appointy.com Popular Products and Services?

Appointy.com offers a range of products and services primarily focused on appointment scheduling. Their software is designed to serve various business segments including Health & Wellness, Education, Medicine, Fitness and Recreation, Salon & Beauty, Professional Services, Government, and Other Services such as retail stores, meeting scheduling, city tours, pet walkers, and day care centers.

They offer different plans to cater to the needs of different businesses. The Free plan includes 1 staff, 5 services, website integration, automatic reminders, mobile app, and 100 appointments per month. The Growth plan at USD 19.99 per month offers unlimited services and appointments, live chat/email support, Google calendar sync, and advanced booking features. The Professional plan at USD 49.99 per month includes 5 staff, gift certificates, resource scheduling, and dedicated relationship manager. The Enterprise plan at USD 79.99 per month offers multi-location support, SMS text customization, premium support, and custom development at additional cost.

Their software also includes features like online booking, calendar scheduler, appointment alerts, multi-channel bookings, no-show protection, staff scheduling & management, and resource scheduling. These features are designed to help businesses save time, reduce no-shows, and increase staff productivity.

FAQ

Can I integrate my website with Appointy.com for free?

Yes, you can integrate your website with Appointy.com for free. Appointy offers a free plan that allows you to schedule appointments, meetings, and classes efficiently. It also provides an automatic system that creates video conference links and shares them with participants when a remote meeting, conference, webinar, or online event is scheduled. This integration can help teams everywhere work better, including Sales & Marketing Teams, Virtual Businesses, Tutors & Professors, Customer Success Teams, and Consultants and Advisors. However, for more advanced features, you might need to consider their paid plans.

FAQ

How do I integrate my payment gateway with Appointy?

To integrate your payment gateway with Appointy, you must first log into your Appointy admin panel. Then, click on the 'Marketplace' icon in the toolbar. The 'Apps & Integration' screen will appear. Click on the 'Payment Gateways' option under 'Apps & Integrations'. Here, you can choose from several payment gateways that Appointy supports, such as Authorize.Net, Square, Stripe, and PayPal.

For Authorize.Net, after clicking on it, a new screen will be displayed. Turn on the toggle button to enable integration with Authorize.Net. Update your information in the fields and click on 'Update'.

For Square, after clicking on it, a new screen will be displayed. Click on the 'Connect' button at the top-right corner of the screen. You'll be redirected to a new window. Sign in using your Square ID.

For Stripe, after clicking on it, a new screen will be displayed. Click on the 'Connect' button at the top-right corner of the screen. You'll be redirected to a new window. Sign in using your Stripe Account.

For PayPal, after clicking on it, a new screen will be displayed. Update your information in the fields and click on 'Update'.

Remember, to start accepting payments in Appointy, you must integrate your account with at least one of the payment gateways that Appointy supports.

FAQ

appointy.com Return Policy?

Appointy.com is a platform that provides online scheduling services. They have a booking policy that allows businesses to set up their own appointment cancellation policies, business terms and conditions, and other information that clients should know prior to making a booking. This helps avoid unnecessary hassles as clients are pre-informed about the business terms and policies in the booking interface itself.

In terms of their own policy, Appointy operates on a pay-as-you-go service. They do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

As for a shipping policy, no specific information was found. This is likely because Appointy provides a digital service, so physical shipping may not be applicable. If you need more specific details, it would be best to contact Appointy directly or check their website for the most up-to-date information.

FAQ

What is the pricing of Appointy?

Appointy offers several pricing plans: - Free: This plan costs USD 0.00 per month and includes 1 staff, 5 services, and 100 appointments per month. - Growth: This plan costs USD 19.99 per month (billed annually) and includes 1 staff, unlimited services, and unlimited appointments. - Professional: This plan costs USD 49.99 per month (billed annually) and includes 5 staff, unlimited services, and unlimited appointments. - Enterprise: This plan costs USD 79.99 per month (billed annually) and includes multi-location support (2 locations included), unlimited services, and unlimited appointments. Please note that all the plans come with a 14-day free trial..

FAQ

How do I contact Appointy?

You can contact Appointy through various means. Their offices are located in the USA and Singapore. For different types of inquiries, they have different email addresses: sales@appointy.com for RFP/RFI/Enterprise opportunity, corporate@appointy.com for corporate inquiries, invest@appointy.com for investor relations, marketing@appointy.com for collaboration inquiries, and contact@appointy.com for general inquiries. If you have technical issues, you can schedule an appointment for screen sharing. Their customer service support time is 24 hours from Monday to Friday and 6:30 AM to 3:30 PM (PST) on Saturday. You can also reach them by phone in the UK at +44 20 3871 3003 and in the USA at +1 786 766 7676.

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